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For those that has a question
Do you accept refunds?
What shipping method do you use?
What is your shipping cost?
I live out of the states and would like to order something, how do I go about it?
Where do you purchase your items from ?
Once I have paid, when are the items shipped?
How do you wrap your items for shipping?
Do you offer shipping insurance?
All long have you been selling online?
What sort of items do the two of you collect?
What is your Christmas Shipping Deadline?


For those that has a question
We love questions, so please if you have one, email us at Kerri@shoppinginthepast.com with subject line "Question". Please note, that your question will be posted on our FAQ, unless otherwise requested.

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Do you accept refunds?
Of course we do , customer satisfaction is our #1 priority. Please contact us if you are not fully satisfied

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What shipping method do you use?
I ship 95% of my items usps ( United States Postal Service ), unless it is stated in my description. Some of our heavier items has to go priority mail

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What is your shipping cost?
All shipping cost items for the ( U.S. ) is free UNLESS otherwise stated, but for international there is a charge, usually a free small one if the item is jewelry.

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I live out of the states and would like to order something, how do I go about it?
We have a lot of our customers from out of the states, but sadly at this time, you will need to contact me with your order, for the cost of shipping. You will have your shipping cost within 24 hrs.

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Where do you purchase your items from ?
Most of the items, we purchase from local auctions, estate sales and SOMETIMES yard sales.

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Once I have paid, when are the items shipped?
Give us 1 handling day, from the time that you have received your payment notification, and then it will be shipped and you will be again, notified that your item as been shipped. We are with you every step of the buying process.

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How do you wrap your items for shipping?
First of all, no matter what item I am shipping, I am going to wrap it well to ensure it’s safe arrival. Most of my items tend to be on a smaller scale and is shipped in bubbled envelopes of all sizes. I do what ever I have to do to not only make sure your item arrives to you safely, but to keep shipping cost down, BECAUSE it saves you money in the long run, with low prices.

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Do you offer shipping insurance?
At this time, we do not. We plan on adding it in the near future

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All long have you been selling online?
We have been a member of eBay since 2000, selling off and on. It was not until about a year ago that we decided to do this on a regular bases. It is the only place I have ever sold any of my items, matter of fact, this is my first store. I would love to hear what you think

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What sort of items do the two of you collect?
Our personal collection consists of Medieval items. Some says our house resembles a castle. I have to admit from time to time I purchase items to sell, but once I arrive home, I decide to keep it for myself, and add it to our collection.

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What is your Christmas Shipping Deadline?
In the states, your order has to be in no later than Dec. 15. For out of the states, please have your orders in by Dec. 10, just to make sure.

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Last Updated: 26 Aug 2010 21:19:15 PDT home  |  about  |  terms  |  contact
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